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Shipping and payment

SHIPPING INFORMATION

We offer free EU delivery on orders above €160.

Free shipping in Czech republic on orders above 3,000 CZK. 

Free shipping in Slovak republic on orders above €115.

DATES OF DISPATCH

Dates of dispatch of ordered goods with monogram embossing: within 1 to 3 working days of receiving payment.

All orders without personalization are dispatched in 1-2 business days.

Delivery time in Czech republic: within 1-2 working days.

EU delivery time: 2-5 working days.

DELIVERY PRICES CZECH REPUBLIC

Loro Oro Showroom and pick up point:

Františka Kadlece 2547/40

180 00 Praha 8 - Libeň

(book an appointment)     

DELIVERY PRICES EUROPE

DELIVERY PRICES NETHERLANDS

DELIVERY PRICES BELGIUM

DELIVERY PRICES SWEDEN

DELIVERY PRICES DENMARK

DELIVERY PRICES SK

DELIVERY PRICES EU

Total price for each country is counting at the check out.

TAXES AND DUTIES:

All prices are exclusive of tax and duties. Please note that you will be responsible for import taxes, customs duties and fees levied by the destination country if your order has been placed from outside the European Union.

Customs, duties, and taxes vary from country to country, please check with your local customs agency for details and estimated costs.

PRE-ORDERS TERMS

Please be aware that because of the “pre-sale” nature of such transactions, you should expect a wait period of approximately four weeks between the date you place your order and the date that the product is ready for shipment. The estimated delivery window will be noted on the product page of the respective item. Please note that the shipping window on the product page is an estimate, while we endeavour to ship all orders within the estimated window, in some cases there may be a small delay. Please wait at least 6 weeks from the date you have placed the preorder before you contact us, We are unable to provide an exact shipping date due to the handmade nature of our products. Most items are shipped within the estimated window and an email with the tracking information will be sent to the email address associated with the order. If you are no longer able to receive your preordered item at the original shipping address, email us with your order number and the last 4 digits of the card used and we will update the shipping address for you.